Privacy Policy for A New Way, A New You
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Effective Date: 10th September 2024
At A New Way, A New You (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our coaching and hypnotherapy services, whether in-person or online, and through our website, which is hosted on Wix (the "Website").
As of the date of this policy, we have not yet acquired a domain name or business email address. This Privacy Policy will be updated accordingly when those details are confirmed.
1. Information We Collect
We may collect and process the following types of information:
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Personal Information: This includes your name, phone number, and any other details you provide when contacting us, booking a session, or using our services.
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Sensitive Information: As a coaching and hypnotherapy service, we may collect information related to your mental health or personal challenges. This information is considered sensitive and will be treated with the highest confidentiality.
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Technical Information: When you visit our Website, we may automatically collect information such as your IP address, browser type, and device information, through cookies and other similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To schedule and conduct coaching and hypnotherapy sessions, both in-person and online.
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To Communicate: To respond to inquiries, confirm appointments, and provide relevant updates about our services.
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To Improve Our Services: To enhance the functionality and content of our Website and to better understand client needs.
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Legal Compliance: To comply with legal obligations, such as data protection laws, and to ensure that your information is handled in accordance with GDPR (General Data Protection Regulation) requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:
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Service Providers: We may share your information with third-party service providers who assist us with Website hosting (Wix), online appointment scheduling, or other services that facilitate our business.
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Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.
4. Data Security
We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. This includes encryption, access controls, and regular review of our data protection policies to ensure your information is secure.
5. Your Rights
Under the GDPR, you have several rights concerning your personal information, including:
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Right to Access: You may request access to the personal information we hold about you.
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Right to Correction: You may request that we correct any inaccuracies in your personal information.
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Right to Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
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Right to Object: You have the right to object to the processing of your data for certain purposes.
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Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us via the contact details on our Website once they have been established.
6. Cookies and Tracking Technologies
Our Website is hosted on the Wix platform, which uses cookies and similar technologies to provide a better user experience. Cookies are small files stored on your device that help us understand how visitors use the Website and improve its functionality.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the functionality of our Website. When updates occur, we will notify users by updating the effective date at the top of this policy.
8. Contact Us
As we have not yet established a business email address or domain name, please contact us through the means provided on our Website once they are available. This Privacy Policy will be updated accordingly when our contact details are finalised.
By using our services or Website, you consent to the terms outlined in this Privacy Policy.